Privacy Policy
Last updated: August 28, 2026
SJC Strength & Vitality (“SJC Strength”, “we”, “us”, or “our”) operates the website sjcstrengthandvitality.com and the fitness facility located at 33081 Camino Capistrano, San Juan Capistrano, CA 92675. This Privacy Policy explains what personal information we collect, how we use it, and the choices available to you.
Information We Collect
- Information you give us directly. Your name, mobile phone number, email address, and the contents of any message you send us through the chat widget on our website or through a membership or trial pass form.
- Membership and billing information. If you join, the information needed to administer your membership. Payment card details are handled by our payment provider and are not stored on our servers.
- Website usage information. Standard log data such as IP address, browser type, pages viewed, and referring page, collected using cookies and similar technologies.
How We Use Your Information
- To respond to your questions and requests
- To send you information about memberships, trial passes, schedules, promotions, and facility updates by phone, email, or SMS text message where you have given us permission
- To administer and support your membership
- To operate, maintain, and improve our website and services
- To comply with our legal obligations
SMS Text Messaging and Your Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of data exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We collect your mobile phone number and your SMS consent only when you provide them to us directly, by checking an unchecked consent box yourself. There are two places this happens: the chat widget in the lower-right corner of our website, and the optional “SMS Consent” checkbox on our “Get a Free 3-Day Pass” form. Consent is never pre-selected, and you can submit either form without agreeing to text messages.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving text messages from us, or HELP for assistance. Consent to receive text messages is not a condition of purchasing any goods or services. Full program details are set out in our SMS Terms & Conditions.
How We Share Information
We do not sell your personal information. We share information only with service providers who help us operate our business, such as our customer relationship management and messaging platform, our email provider, and our payment processor, and only to the extent needed for them to perform those services for us. We may also disclose information where required by law or to protect our legal rights.
As stated above, mobile opt-in data and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.
Cookies
Our website uses cookies and similar technologies to keep the site working properly and to understand how visitors use it. Most browsers allow you to refuse or delete cookies through their settings.
Data Security
We take reasonable administrative, technical, and physical measures to protect the personal information you give us. Our website is served over an encrypted HTTPS connection, and information submitted through our forms and chat widget is transmitted over that encrypted connection. Access to member and lead information is limited to staff and service providers who need it to do their job, and is protected by individual accounts and passwords. Payment card details are handled by our payment provider and are not stored on our servers.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If you believe your information has been compromised, please contact us using the details below.
Data Retention
We keep personal information for as long as it is needed for the purposes described in this policy, or for as long as required by law. You may ask us to delete your information at any time using the contact details below.
Your Choices and Rights
You may stop text messages by replying STOP, unsubscribe from marketing emails using the link in any email, or contact us to update or delete your information.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect about you, the right to request deletion of that information, and the right not to be discriminated against for exercising those rights. To make a request, contact us using the details below.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent version.
Contact Us
SJC Strength & Vitality
33081 Camino Capistrano
San Juan Capistrano, CA 92675
Phone: 949.841.6444
Email: Info.SJCStrength@gmail.com